What We Do

Employee Benefits

Comprehensive benefits packages allow businesses to attract and retain the most desirable employees.

Solution Services, Inc. makes it possible for small and mid-size companies to offer the kind of flexible benefits packages previously reserved for large corporations. Our flexible benefits are offered as a Section 125, cafeteria-style plan and employee contributions for plan premiums are paid with pre-tax dollars.

Solution Services, Inc. handles all aspects of benefits planning and administration, including the annual open enrollment period.

• Multi-Option Health Plans through Blue Cross Blue Shield
• Health Maintenance Organization (HMO)
• Preferred Provider Organization (PPO)
• Point of Service (POS)
• Prescription drug program
• Client choice of waiting period
• COBRA/HIPAA administration
• Benefit orientation meetings
• Open enrollment plan
• Tracking of benefit eligibility

• Dental through Dental Select
• Vision
• Multi-choice Life through the Hartford group.
• Multi-choice Short-Term and Long Term Disability

• Available 24 hours a day, 7 days a week to employees and dependents
• Skilled, sensitive professional counselors
• Complete confidentiality assured
• Assistance available for educational concerns, addiction treatment, depression or stress, domestic issues, financial management and legal concerns

• Eligibility determination and tracking
• HIPAA, COBRA, ERISA and IRS section 125 rules compliance
• Claims intervention with carriers, TPA, and vendors
• Answers to employee benefits questions via a toll free number
• Payment reconciliation and Federal 5500 filings
• Annual open enrollment planning and execution

Payroll & Tax

Payroll processing requires expertise and time that most business professionals can not afford if they are to grow their businesses as planned. Solution Services software and information systems are designed to manage virtually any payroll structure, as well as deductions, garnishments, job costing and pre-tax benefits.

• Calculation, printing, and delivery of payroll checks
• Payroll checks are drawn on Solution Services, Inc.'s bank account
• Processing of voluntary and court ordered deductions
• Remittance of employee garnishment payments and response to related inquiries
• Direct deposit of employee wages to his/her bank account
• Processing of management reports including job costing, certified payroll, and tip allocation
• Administration of replacement checks and stop payment procedures
• Reconciliation of payroll accounts

• Deduction Register
• Invoice History
• Job Cost Report
• Check Register
• Deduction Roster
• Processing Schedule

• Calculation and deposit of employer and employee taxes
• Tax filings: W-2, W-3, 940, 941 and other required government forms
• Administration of payroll audits
• Assume certain employer tax liabilities: Social Security, Medicare, federal unemployment, state unemployment, employee training, state disability, and single business tax (where applicable).

RETIREMENT AND PENSION PLANS

• 401(k) Retirement Savings Plan administration through John Hancock.
• Profit-sharing plan administration

Worker's Compensation Insurance

There are no shortcuts to worker's compensation insurance, but there is a right way and many wrong ways to go about managing your company's liability and insurance expense.

Solution Services can facilitate the best policy at the best available price for your company. We can help you reduce risk factors and maximize cost-effective options and alternatives. With your policy in place, Solution Services handles all aspects of administration, claims management and reporting. We can't make it "free" but we can certainly take most of the hassle out of worker's compensation insurance.

• Provide forms and posters required for compliance with Workers Compensation and safety regulations
• Provide administration of Workers Compensation certificates as requested

• Maintenance of medical referral network for employees
• Monitoring of employee and claim adjuster activities
• Facilitate an injured worker's successful return to gainful employment
• Reduce the overall costs of the claim and minimize increases in insurance premiums
• Provide onsite accident investigations and assist the employer in identifying return-to-work options
• Provide the injured worker with training to help them sustain their productivity and remain on the job
• Provide the employer with Injury Recordkeeping Policy guidance and instruction, including First Report of Injury filing
• Manage Workers Compensation claims, review and analysis to include filing the First Report of Injury and establishing medical referral network in conjunction with the carrier
• Assist with transitional light duty job development
• Represent clients at claims hearings and appeals

Risk Management & Workplace Safety

Solution Services can help reduce employee injuries that, along with keeping employees safe, will maintain employee productivity and reduce the cost of doing business by controlling the cost of Workers Compensation insurance. Programs designed to avoid potential injury also will improve morale and increase productivity.

Our Loss Control, Claims Management, and Insurance Administration services include programs designed to reduce injuries through training and recommendations to improve safety in the work environment.

• Customized safety program designed to meet client specific needs
• Review of current policies and procedures and recommendations for needed changes
• Development and updates of required OSHA written programs
• Comprehensive safety manual

• Library of OSHA regulations, references and training materials
• Outlines for employee safety meetings
• Support for client management of safety program
• Assistance with training requirements and needs

• Assist business owners to better understand the critical link between preventing loss and lowering operating expenses
• Assist employers in analyzing workplace hazards to help develop, implement, and promote an effective safety program
• Provide onsite employee training to outline necessary employee safety responsibilities and safety program commitments
• Provide loss control and loss prevention strategies and services
• Conduct loss control surveys designed to identify frequency and/or severity of loss exposures
• Provide loss control recommendations aimed at reducing injury
• Develop safety incentive programs to foster injury-free work sites